A result of continued growth, we are seeking a Shift Supervisor to join our team in the Distribution Centre.
Reporting to the Operations Manager, the Shift Supervisor is responsible for the hiring, training and development, and supervision of staff to ensure the efficient operation and performance of the Distribution Centre (DC) during their shift. The Shift Supervisor evaluates performance, and provides strong leadership, training and guidance to staff in the areas of safety, customer service, change management, dispute resolution, productivity, order integrity, and sanitation. The Shift Supervisor works in close collaboration with the other shifts and fosters good labour relations.
While developing and directing the implementation of the DC standards to ensure maximum productivity, the Shift Supervisor sets goals and objectives for the shift and motivates the Lead Hand and employees to work towards these goals and objectives. Providing strong leadership, the Shift Supervisor coaches and mentors staff to develop and maintain a competent, efficient and motivated team by providing regular feedback on performance and attendance, and ensuring formal processes are adhered to.
The successful candidate will provide direction, guidance and supervision to DC staff in the areas of safety, customer service, change management, dispute resolution, productivity, order integrity, and sanitation to ensure work is carried out efficiently in accordance with established methods/standards, along with the NSLC’s collective agreement requirements and the NSLC’s Occupational Health and Safety Management System (OHSMS).
As the ideal candidate, you have post-secondary education combined with previous experience in a distribution/warehouse supervisory role within a fast-paced unionized environment. You have excellent communication and interpersonal skills which are proven in your abilities to coach and mentor staff. An excellent negotiator, you have strong problem solving and dispute resolution skills. The successful candidate will exercise sound judgement while being diplomatic and tactful.
The recruitment for this position is being managed by Venor, an external recruitment firm. For more information please visit http://www.venor.ca/ or contact Shardeigh McGillivray at email@example.com or 902-405-8846.