Any product purchased at one of our stores or online can be returned at any NSLC store as long as it’s unopened, in its original condition and accompanied by the original sales receipt within thirty (30) days of purchase. If you made the purchase with a credit card, the refund will be made to that card.
Returns without a receipt are processed as an exchange for a product of equal value, or greater value if you pay the full difference in price.
You can return defective or broken product to any NSLC store for a full exchange or refund, and you don’t need to provide a receipt. However, you will have to provide your name, address and telephone number to the NSLC store employee. We collect that information so that we can verify for our suppliers that the problem was discovered by one of our customers.