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Business Plans and Reports

We are always working to build a strong, successful company that Nova Scotians can take pride in today and for years to come. Learn more about our recent performance, business objectives and key areas of focus by reading our business reports and plans.

Annual Report

Our Annual Report describes our objectives, performance, and achievements for the fiscal year ending on March 31, 2023.

Download the 2022-23 Annual Report (PDF).

Our Plans

Annual Business Plan

Our Annual Business Plan provides an overview of our business objectives for the current fiscal year.

Five Year Strategic Plan

Our Five-Year Strategic Plan defines our values and the key areas of focus that will guide us as we deliver our mandate. We aspire to be recognized as a trusted retailer, partner, employer, and responsible industry steward to help create a stronger Nova Scotia.

Accessibility Plan

Reports & Plans Archive

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French Language Services

The objective of the Strategic Plan for French language services 2013-2021 is to support the development, delivery, and expansion of quality government services in French for Nova Scotia’s Acadian and francophone community which will enhance the vitality and assist with the development of the community.

Download French Language Services Report

Services en Français

Le Plan stratégique de la Nouvelle-Écosse pour les services en français, pour la période 2013-2021 à 2012-2013, a pour objectif général de développer et d’améliorer les services offerts à la communauté acadienne et francophone, ainsi que d’appuyer les initiatives qui permettront de renforcer la vitalité de cette communauté et de poursuivre son développement.

Rapport sur les services en français