The NSLC is proud to offer our shoppers a world-class selection of thousands of products to choose from in-store and online. Even though it is impossible to carry everything, we are always happy to help you find the products you love
How to Place a Special Order at the NSLC
- Using the form below, submit your request.
- The Special Orders team will start the search to find potential sources and the best prices available.
- Once the best option has been found, the team will email you with more information about pricing, and minimum purchase quantities. At this point, you can choose to cancel your request or proceed with your order.
- Once you agree to proceed with the order, we will send you a secure payment link.
- Once payment is received, we will place your order and have it shipped to the NSLC location of your choice.
- We will notify you when your product is available for pick-up.
The Special Orders team will keep you informed of your order status every step of the way.
How much does a Special Order cost?
The cost of a Special Order depends on the product, cost of shipping/freight, and any applicable duties or taxes.
Pre-payment is required for all Special Orders.
How much do I need to order?
All Special Orders have a minimum purchase of one (1) full case of the desired product. The number of units in a case differs from product to product. Some suppliers may require a larger minimum purchase. We will inform you of the quantity and cost before you commit to the order.
What Products are not Available for Special Ordering?
Beverage alcohol products that are not currently available through the NSLC, Harvest Wines or Bishop’s Cellar are eligible for Special Order requests.
Special orders are not offered for Nova Scotia-made products. If the above retailers do not carry a Nova Scotia-made product, you will need to go directly to the manufacturers themselves.
Cannabis products are not eligible for Special Order requests.
How long does a Special Order take?
After payment for a Special Order has been collected, our team will have it shipped to the NSLC location of your choice. This process takes approximately three months, but we are unable to guarantee exact delivery timelines. The time it takes to have your order delivered can be affected by several factors, including (but not limited to):
- Where the product ships from.
- The availability and/or rarity of the product.
- International customs processing times.
Our team will always communicate any changes or expected delays to your order with you.
Ready to submit your Special Order?
If you have reviewed the information above and are ready to proceed, please click the button below to complete the request form.
Once your request is submitted, you will receive an automated confirmation email that your request has been sent. Be sure to check your junk/spam email folders if you do not see it in your inbox. If you do not receive this confirmation after 24 hours, please contact us by email at specialorders@mynslc.com.