Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE.  By accessing, browsing or using this website or initiating an electronic transaction with the Nova Scotia Liquor Corporation, you signify your agreement with these Terms and Conditions. This Terms and Conditions forms a legally binding agreement between you and the Nova Scotia Liquor Corporation (the NSLC) and is for the benefit of and may be enforced by the NSLC. If at any time you do not agree with any of these Terms & Conditions, do not use this website. 

The Nova Scotia Liquor Corporation (the NSLC) reserves the right, in its sole discretion, to modify, alter or otherwise update these Terms & Conditions at any time and you agree to be bound by such modifications, alterations or updates when they are posted on this website. You agree to regularly review these Terms posted at this website and to be aware of such modifications. Your use of this website following any such modification constitutes your agreement to follow and be bound by the modified Terms. If at any time, these Terms are no longer acceptable to you, you should immediately cease all use of this site.

Privacy

The NSLC Privacy Statement summarizes the privacy practices for the NSLC’s retail and online activities and how the NSLC protects the privacy of its customers and visitors to this website in compliance with the Freedom of Information and Protection of Privacy Act (FOIPOP) and other applicable legislation. It should be consulted for more information on how the personal information collected through this Site is handled by the NSLC. If you do not agree with the Privacy Statement, do not use this Site. You may instead purchase NSLC products from one of our retail stores.

Compliance with Laws

In addition to complying with these Terms, you agree to use this Site and Materials for lawful purposes only and in a manner consistent with local, national or international laws and regulations. This site is directed at residents of Nova Scotia who are above the age of majority. You are not authorized to use this Site if you are subject to any laws that would: (i) void these Terms and Conditions of Use in whole or in any essential part (the essential parts being at least, but not only, the provisions relating to governing law, and limitation of liability); or (ii) render accessing this Site illega

Terms and Conditions for NSLC Online Sales

1. General

Price Policy 

The prices indicated on myNSLC.com include applicable sales tax and are the same as the prices in NSLC retail stores. The NSLC reserves the right to adjust prices as required at any time and is not required to give customers advance notice. All prices listed on myNSLC.com are in Canadian dollars.

Payment Options

Credit cards are the only way to pay for purchases made on myNSLC.com. The NSLC accepts Visa, MasterCard, Discover and American Express.

Online Guest Transactions

To purchase NSLC products, you have the option to complete the transaction as a guest or to create an account prior to completing a transaction. By selecting either payment option, you agree to these Terms and Conditions as well as NSLC’s Privacy Statement which describes the NSLC’s handling of your personal information. The NSLC encourages you to review both documents before proceeding as a Guest and before creating an account.

When you purchase a product as a guest you will be required to provide sufficient personal information to enable order payment, processing, and delivery.

Creating an Account and Providing Personal Information

By creating an account, you agree that you will not register a username (email address) that: (a) may impersonate another person; (b) belongs to another person; (c) violates the intellectual property or other right of any person or entity; or (d) is offensive.

The NSLC will use the email address you provide us to send you emails to confirm your account creation, confirm your purchase, reset your password and inform you about the delivery status of your order. You do not have the option to unsubscribe from these ‘transactional’ emails as they are necessary to ensure successful purchase and delivery of your order. Since these emails are automatically generated and sent to the email you provide, you may want to choose a personal and private email address that only you can access. 

Usernames and Passwords

You are solely responsible and liable for any use and misuse of your login name and password and for all activities that occur under your login name and password. For security reasons, you must keep your login name (which is the email address you have provided) and password confidential and not disclose them to any person or permit any other person to use them.

Your account may be cancelled or suspended at any time by the NSLC without any notice or liability to you or any other person. 

Making Changes to Your Account and Your Personal Information

The NSLC encourages you to keep the personal information associated with your account as accurate and up-to-date as possible. You may update your email, phone number, shipping or billing address at any time by logging into your myNSLC user account and navigating to the relevant tab. 

2. Beverage Alcohol

Legal Age to Purchase Beverage Alcohol in Nova Scotia

The NSLC is a responsible retailer that abides by the provisions outlined in the Liquor Control Act (LCA) that specifies that all customers purchasing beverage alcohol in Nova Scotia must be 19 years of age or more. The NSLC operates an identification verification program called “We ID” where all customers that appear to be less than 30 years of age will be challenged for valid identification. This same rigour will be applied to all online sales. To shop on myNSLC.com, customers must be 19 years of age. Buyers must be prepared to present valid photo identification when the purchase is picked up at any NSLC store.  

Online customers can designate someone else to pick up their beverage alcohol purchases at the NSLC retail store, by entering the other person’s first and last name, email, and phone number when they place the order.  Please be advised that upon pick-up of an online sales order, the identity of the buyer and age will be verified by an NSLC employee.

Acceptable forms of identification to make a beverage alcohol purchase in NSLC stores are:

  • Nova Scotia Driver's license
  • Canadian Permanent Resident Card
  • Firearms License
  • Out of Province Health Card
  • Provincial ID Card
  • Secure Certificate of Indian Status
  • Canadian Citizen Certificate

Air Miles® Policy

Bonus AIR MILES® reward miles are available on selected products for a limited time at NSLC Corporate stores while quantities last. While we try to make sure products are in stock, however, the NSLC does not issue rain checks for bonus AIR MILES® offers. Bonus offers are available on products purchased in a single transaction and are subject to change without notice. The NSLC reserves the right to limit quantities. No coupon is required. Please allow up to 60 days from final sale purchase date for reward miles to be credited to your AIR MILES® Account.

You can earn 1 AIR MILES® reward mile for every $30 spent, cumulative monthly, at all NSLC Corporate stores, after all discounts and exclusions are applied. AIR MILES® Collector Card or Collector Card number must be presented at the time of purchase. Exclusions include but are not limited to: all taxes, bottle and container deposits, all gift cards, event tickets, environmental and other third-party fees. NSLC reserves the right to change or cancel the offer at any time. Other exclusions may apply. See store for details.

Please note that AIR MILES® reward miles are not available for cannabis purchases, either in store or online.

Online Product Availability

Not all beverage alcohol products listed by the NSLC are available for purchase online. A select offering of wine is available and availability is not always guaranteed. The list of wines available for purchase online is subject to change without notice. The NSLC shall not be liable for inventory shortages and will make reasonable efforts to keep the product list and inventory levels current.

Delivery Service

All beverage alcohol purchases made on myNSLC.com will be delivered by the NSLC to a designated NSLC store chosen by the buyer in the Province of Nova Scotia only. Agency stores are excluded and delivery by Canada Post or otherwise is not an option at this time.

NSLC Refund Policy

In store purchases with a receipt returned within thirty (30) days can receive a full refund to the original method of payment. In store purchases returned without a receipt will be processed as an exchange for a product of equal or greater value. 

Any beverage alcohol product that is purchased on myNSLC.com can be returned for a full refund at any NSLC retail store as long as it is unopened, in a resalable condition and accompanied by the original sales receipt within thirty (30) days of purchase. The item will be returned to the original method of payment. After the thirty (30) days, the product can be exchanged.

Incomplete Order or Missing Product

If your online order is incomplete, please contact the NSLC’s Service Excellence Centre toll free by calling (1-800-567-5874) and a member of the team will investigate.

Defective or Broken Product
Defective or broken product may be returned to any NSLC store for full exchange or refund and does not require a receipt. All customers returning defective or broken product must be willing to provide name, address and telephone number to the NSLC store representative.

3. Recreational Cannabis and Cannabis Accessories

Legal Age to Purchase Recreational Cannabis and Cannabis Accessories in Nova Scotia 

The NSLC is a responsible retailer that abides by the provisions outlined in the federal Cannabis Act as well as the Nova Scotia Cannabis Control Act which specifies that all customers purchasing recreational cannabis and cannabis accessories in Nova Scotia must be 19 years of age or older. The NSLC operates an identification verification program called “We ID” where all customers that appear to be less than 30 years of age will be challenged for valid photo identification. This same rigour will be applied to all online sales. 

To access and shop on the NSLC website, customers must be 19 years of age or older, and must attest to this fact before entering the online store.  Only the individuals who click to verify that they are 19 or over can access the site.  

Adults 19 years of age and older in the province of Nova Scotia can possess cannabis of one or more classes (e.g., dried cannabis, fresh cannabis, cannabis plant seeds) to a total amount equivalent to or less than 30 grams of dried cannabis. As such, customers are only permitted to purchase the equivalent of 30 grams of dried cannabis per transaction. 

Online customers will be required to confirm that they are of legal age in Nova Scotia prior to completing a sales transaction for cannabis products.  

Air Miles® Policy
The NSLC offers AIR MILES® reward miles on beverage alcohol purchases but does not offer AIR MILES® reward miles for purchases of recreational cannabis or cannabis accessories. If you are purchasing both beverage alcohol and cannabis products, and you wish to collect reward miles for the beverage alcohol portion of your purchase, you can present your Air Miles card to the employee to be scanned or you can request two separate transactions. 

Customers can purchase cannabis and beverage alcohol in the cannabis section of the store but can only purchase beverage alcohol in the beverage alcohol section of the store. Cannabis can not be paid for the beverage alcohol section of the store. 

Online Product Availability

Products listed by the NSLC are available for purchase online and availability may change without notice. Products available online are not necessary available in NSLC retail stores.  The NSLC shall not be liable for inventory shortages and will make every effort to keep the product list and inventory levels current.

Delivery Service 

All cannabis purchases made on myNSLC.com/cannabis will be delivered by the NSLC’s delivery carrier, Canada Post to the shipping address associated with your order in the Province of Nova Scotia only. The merchandise cannot be picked up by the buyer at a designated NSLC retail store. 

To accept delivery of a cannabis product or cannabis accessory, an individual must be at least 19 years or age or older and, upon request, provide proof in the form of a valid government-issued photo identification to the NSLC’s authorized delivery partner, Canada Post.

If the person receiving the goods or picking up a delivery from a Canada Post pick-up location is unable or unwilling to provide satisfactory evidence of proof of age, Canada Post will be unable to deliver the product. Cannabis can not be purchased as a gift.

If the NSLC is unable to successfully deliver product to an individual who is over 19 years of age, the undelivered product will be held for pickup at a designated Canada Post pick-up location. The NSLC will issue a refund to customers for any products not successfully delivered after the designated 15-day waiting period (a restocking fee may apply).

Acceptable forms of identification for successful delivery of a cannabis purchase to a recipient at the shipping address are:

  • Nova Scotia Driver's license
  • Canadian Permanent Resident Card
  • Firearms License
  • Out of Province Health Card
  • Provincial ID Card
  • Secure Certificate of Indian Status
  • Canadian Citizen Certificate

NSLC Refund/Return Policy

Cannabis products and accessories purchased at one of our retail stores can be returned at any NSLC store that sells cannabis products as long as it is unopened, in its original condition and accompanied by the original sales receipt within thirty (30) days of purchase. If you made the purchase with a credit card, the refund will be made to that card. 

Returns without a receipt are processed as an exchange for a product of equal value, or greater value if you pay the full difference in price.

If you purchased a cannabis product in-store that is defective or broken, you can return the product to any NSLC store that sells cannabis products for a full exchange or refund, and you don’t need to provide a receipt. However, you will have to provide your name, address and telephone number to the NSLC store employee. We collect that information so that we can verify for our suppliers that the problem was discovered by one of our customers. 

You can also return cannabis products and cannabis accessories purchased through  myNSLC.com/cannabis, by calling the Service Excellence Centre toll free 1.800-567-5874 to speak with one of our agents who will provide you with a return authorization, after which you will need to print a return label and send the product back to the NSLC via Canada Post. 
Your return must be sealed to contain the smell of the product. Please use the original packaging and ensure it is tightly sealed. 

Incomplete Order or Missing Product

If your online order is incomplete, please contact the NSLC’s Service Excellence Centre toll free by calling (1-800-567-5874) and a member of the team will investigate.

4. Termination or Modification of Service

The NSLC reserves the right, in its sole discretion to restrict, suspend or terminate your access to all or any part of this website at any time, for any reason, including violation of the Terms of Use, without prior notice to you and without any liability to you for doing so. The NSLC may change, modify, suspend or discontinue all or any part of this website at any time without prior notice to you and without liability to you for doing so.

5. Modification of Terms of Use

Any content posted on the NSLC website operated by the NSLC is subject to modification at any time without notice. The sales conditions outlined above act as a contract between the customer and the NSLC. Sales conditions outlined can be modified and updated by the NSLC at any time.

6. Trade Marks, Copyrights and Restrictions

This website is controlled and operated by the NSLC. All material on this website, including, but not limited to images, illustrations, audio clips and video clips, is protected by copyrights and trade-marks which are owned and controlled by the NSLC or by other parties that have licensed their material to the NSLC. NSLC may make changes to the materials contained on this website at any time without notice.

You do not acquire ownership rights to any content distributed through this website. The viewing or downloading of any content from this shall be solely for your own personal use for non-commercial purposes but no modification or further reproduction of the content is permitted. Material from this website may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way. Modification of the materials or use of the materials for any other purpose is a violation of the copyrights and other proprietary rights and the use of any such material on any other website or networked computer environment is prohibited.

7. Disclaimers

A. Pricing Disclaimer:  Prices and product availability are subject to change without notice.

B. No Legal Relationship: Your use of this website is not intended and shall not be deemed to create any legal relationship of any kind between you and the NSLC, or to amend or vary any existing legal relationship.

C. No Site Warranties:  This website, any linked website and the Content and any functionality contained on this website are provided on an "as is, as available" basis and without representations, warranties or conditions of any kind, either express or implied by the NSLC. The NSLC does not warrant that the functionality on this website will be uninterrupted or error-free, that defects on this website will be corrected, or that this website or the server that makes it available are free of viruses or other harmful components. The NSLC is not liable to you for damage to your computer or computer system which results from your accessing, browsing or using this website. The NSLC does not represent or warrant that the information on this website is accurate, complete or current. All of the risk associated with your use of this website, including but not limited to, the risks associated with the quality and performance of this website and with the accuracy, comprehensiveness and timeliness of the content is assumed solely by you.

D. General:  The material that you read in this website is provided solely for information purposes.  The facts and data provided are believed to be reliable when posted. The NSLC cannot guarantee that they are accurate or complete or that they will always be current. To the maximum extent permissible by law, the NSLC disclaims all representations, warranties and conditions express or implied, including but not limited to, representations, warranties and conditions of merchantability, merchantable quality, fitness for a purpose, title, non-infringement of proprietary rights and those arising from a course of dealing, trade or performance.

8. Limitation of Liability

In no event shall the NSLC be liable to you for any direct, indirect, consequential, incidental, special, compensatory or punitive damages or losses, or damages for loss of income, loss of business profits, business interruption, loss of data or business information or loss of or damage to property, or claims of third parties, or other pecuniary loss, arising our of or related to this agreement, the use of an NSLC site, the use of any other site or page accessible from an NSLC website or the acquisition or use of any goods purchased through an NSLC site. In no event will the cumulative liability of the NSLC arising out of or related to this agreement or to any such use or acquisition exceed the replacement cost of any such goods. To the extent that some jurisdictions do not allow exclusions or limitations on some categories of damages, these exclusions or limitations may not apply to you.

The foregoing disclaimers and limitations of liability apply regardless of the causes, circumstances or form of action giving rise to the loss, damage, claim or liability, even if such loss, damage, claim or liability is based upon breach of contract (including, without limitation, a claim of fundamental breach or breach of a fundamental term), tort (including, without limitation, negligence), strict liability or any other legal or equitable theory, and even if advised of the possibility of the loss, damage, delay, claim or liability.

9. Indemnity 

You agree to indemnify, defend and hold the NSLC harmless from and against any and all claims, liabilities, damages, demands, suits, actions, losses or expenses (including all legal fees) (collectively "Claims") arising out of:

a. your infringement of any NSLC or third party official mark, trade-mark, trade secret, copyright, patent or other intellectual property rights and from any Claims which may arise, now or in the future as a result of your use of an NSLC website;

b. any act or omission by you, your employees or agents which results in: (i) loss, damage, interference with or disruption to, an NSLC website; (ii) use of an NSLC website for any illegal purpose; or (iii) use of an NSLC website to achieve any unauthorized or prohibited access to computer systems and data;

c. your use of an NSLC website; and

d. your breach of any of these Terms of Use, NSLC’s Privacy Statement or any rule, regulation, guideline or policy of the NSLC as may be established and changed from time to time and posted on the Site.

10. Links to Third Party Sites

The NSLC, whether or not affiliated with sites which may be linked to this website (the linked sites), has not reviewed all of the linked sites. The NSLC is not responsible for the content of any linked sites. The linked sites are for your convenience only and you access and use them at your own risk. The linked sites are not under the NSLC’s control, and the NSLC does not assume any responsibility or liability for any communication or materials available at the linked sites. The NSLC does not necessarily endorse the content or practices of such linked sites, including any information or materials contains on such linked sites.

11. Jurisdiction

The NSLC makes no representation that materials in this site are lawful, appropriate or available for use in other locations. Those who choose to access this website from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
These Terms & Conditions shall be governed by, construed and enforced in accordance with the laws of the Province of Nova Scotia, without regard to any principles of conflicts of laws. You agree that any claim that you may have against the NSLC will be subject to the exclusive jurisdiction in the courts of the Province of Nova Scotia.

If any provision of these Terms & Conditions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms & Conditions and shall not affect the validity and enforceability of any remaining provisions.

This is the entire agreement between the parties relating to the matters contained herein and shall not be modified except in writing, signed by the NSLC.